Terms of Use

Welcome to the METRICAAS website.

METRICAAS is a company that offers technology solutions focused on data analysis, metrics, automation, and intelligence for management and decision-making in SaaS.

The website is also informational and commercial in nature, allowing the User to learn about the solution and request contact.

Essential definitions

For the purposes of these Terms:

Terms such as “personal data”, “processing”, “controller”, “operator”, “consent”, and “child/adolescent” have the meaning set out in the LGPD (Brazilian General Data Protection Law).

2. Purpose

These Terms govern access to and use of the METRICAAS website, as well as the conditions applicable to browsing, interaction, and any request for services by the User.

The information made available on the website is purely informational and commercial in nature and does not constitute:

• A guarantee of results;
• A binding offer;
• A formal contracting proposal.

Contracting any service will depend on specific negotiation and formalization through an appropriate instrument.

3. Use of the Platform

3.1. You agree to use the website lawfully, ethically, and in accordance with these Terms.

3.2. The following is prohibited: (a) attempting to circumvent security features; (b) performing reverse engineering; (c) collecting other users’ data without a legal basis; (d) using bots, scrapers, or automated means to extract data/content; (e) publishing unlawful, offensive, discriminatory, or defamatory content that infringes third-party rights or violates the law.

3.3. We may, at our discretion, modify, suspend, or discontinue features.

4. Content and Intellectual Property

4.1. Unless otherwise indicated, all Content on the website is owned by METRICAAS or by third-party licensors, and is protected by copyright and intellectual property rights.

4.2. We grant you a limited, non-exclusive, non-transferable, and revocable license for personal, non-commercial use of the content, with any reproduction, distribution, adaptation, republication, resale, or economic exploitation prohibited without express authorization.

4.3. Trademarks, business names, logos, and distinctive signs displayed belong to their respective owners and may not be used without consent.

5. Registration and Access to the Platform

5.1. To use the platform, the User must provide true, complete, and up-to-date information, and keep their data always accurate throughout the use of the service. Access to the platform is personal and non-transferable, and the sharing, assignment, or any form of making access credentials available to unauthorized third parties is prohibited.

5.2. The User agrees to maintain the confidentiality and security of their login and password, and is fully responsible for all activities carried out in their account, including those resulting from misuse caused by negligence in safeguarding or protecting their credentials.

5.3. METRICAAS is not responsible for unauthorized access resulting from the User’s failure to protect their access data.

5.4. The company may, at its discretion and at any time, adopt measures to protect the platform, including suspending or restricting access in the event of signs of irregular or fraudulent use or use in breach of these Terms, temporarily or permanently blocking the account, and requesting additional information or documents to verify identity and security.

6. Communication with the User

6.1. We may contact you by email, WhatsApp, notifications on the website itself, or other means you provide, for operational, contractual, and marketing messages (in the latter case, with the possibility of opting out at any time).

7. Personal Data and Privacy

7.1. The processing of personal data on the website follows our Privacy Notice.

7.2. The legal bases, purposes, data subjects’ rights, retention periods, security measures, sharing, and other information are set out in the Privacy Notice, which is part of these Terms.

7.3. In the event of a security incident that may cause relevant risk or harm, we will adopt the appropriate measures and, where required, notify the data subjects and the ANPD (Brazilian data protection authority).

8. Plans, Prices, and Payments

8.1. Paid services, when offered, will have prices, frequency, and renewal, cancellation, and refund conditions described in the platform’s terms of use.

8.2. We reserve the right to update values and commercial conditions.

8.3. The exercise of the right of withdrawal (where applicable) will follow consumer legislation.

9. Third-Party Links and Services

9.1. The Platform may contain links to third-party websites/applications. We are not responsible for the content, products, services, policies, or privacy practices of these third parties.

9.2. Contracting and using third-party services is the sole responsibility of the User.

10. Liability and Disclaimers

10.1. We make reasonable efforts to keep the website available and secure, without guarantees of uninterrupted or error-free availability.

10.2. We are not responsible for connection failures, network unavailability, third-party system updates, or force majeure events.

10.3. The User is responsible for the use they make of the website and for the content they publish, and is liable for complaints, losses, and damages arising from their conduct.

11. Changes to these Terms

11.1. We may change these Terms to reflect legal, regulatory, technological, or operational changes.

12. Contact and Data Subject Channel

12.1. Requests for data subject rights provided for in the LGPD will be handled in accordance with the Privacy Notice.

13. Applicable Law and Jurisdiction

13.1. These Terms are governed by Brazilian law.

13.2. By using the Platform, you declare that you have read, understood, and accepted these Terms of Use and the Privacy Notice.